What should your removal company be doing for you?

When paying a removal company and entrusting them to safely transport your goods, it is important you know what they should be doing for you. Here at AR Removals we have come up with a list of the essentials that should be at the core of what any reputable removal company provide.

Pre-move survey

Firstly your removal company should come and look at the location before the move. This is so they can assess any access issues and understand the scale of the move, which will inform decisions such as van sizes and how many people are required for the move. Issues which are definitely better to resolve before the move rather than during!

Packing and Unpacking

A full packing and unpacking service should be included in any removal service. Expertise packing and removal of your goods, preferably including a furniture dismantle and reassemble service, ensures your move goes off without a hitch.


Your removals company should provide all the equipment needed for your move. Some will sell you sets of packing materials while others will include them as part of their quote. It is always good to check the company has a good supply of moving equipment such as: Satnav (to locate your destination quickly), packing boxes, transit blankets, hanging garment carriers, mattress covers etc. These items can make all the difference to the smooth running of your move.


A good removals company should offer goods in transit and public liability insurance as an inherent part of their service. Be aware that some companies will ask you to insure your own items.

Customer Service

Arguably the most important is the high level of customer service a removal company should provide. You want a company with a professional yet friendly demeanour that you know you can trust to deliver an efficient, timely service.

AR Removals specialise in house removals, office removals and single item moves across Wakefield and the surround areas. For more information about the packages they provide or for a free no obligation quotation, call on 01924 361164.

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Excellent service, excellent professionalism and a job well done many thanks and thanks for the pick up and drop off and cheap rate will definitely use again.

Mr Morritt - York

Friend recommended was a great service at a great price, would definitely recommended to anyone needing anything moving.

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